Service Agreement

1.Services Provided

ACE Painting Solutions agrees to provide residential, commercial and industrial painting services, which may include but not limited to:
INTERIOR AND EXTERIOR PAINTING
SURFACE PREPERATION (CLEANING, SPACKLING, SANDING, PRIMING ETC)

SPECIALTY FINISHES AND COATINGS
TOUCH-UPS AND REPAIRS
The specific scope of services for each project will be detailed in a project-specific agreement​

​​2.Quotes and Estimates

ALL QUOTES PROVIDED ARE VALID FOR 30 DAYS UNLESS OTHERWISE STATED
CHANGE OF THE ADDITIONAL SCOPE OF WORK, SUCH AS ADDITIONAL ROOMS, SPECIAL REQUESTS, OR MATERIAL UPGRADES, MAY RESULT IN A REVISED ETIMATE

3.Booking and Scheduling
A SIGNED AGREEMENT AND A NON-REFUNDABLE (UNLESS OTHERWISE AGREED) DEPOSIT OF 20% OF THE TOTAL PROJECT COST IS REQUIRED TO SECURE PROJECT DATE

ACE PAINTING SOLUTIONS WILL MAKE EVERY EFFORT TO MEET AGREED DEADLINES; HOWEVER, UNFORSEEN DELAYS DUE TO WEATHER, SUPPLY CHAIN ISSUES, OR OTHER EXTERNAL FACTORS MAY OCCUR. ANY DELAYS WILL BE COMMUNICATED PROMPTLY, AND A NEW TIMELINE WILL BE MUTUALLY AGREED UPON.

4.Payment Terms

A DEPOSIT OF 20% OF TOTAL PROJECT COST IS REQUIRED UPON CONTRACT SIGNING

THE REMAINING BALANCE IS DUE UPON PROJECT COMPLETION UNLESS OTHERWISE AGREED IN WRITING

LATE PAYMENTS WILL INCUR A FEE OF $100 PER DAY IF THE BALANCE IS NOT PAID WITHIN FIVE (5) BUSINESS DAYS OF PROJECT COMPLETION

5.Cancellations and Refunds

CANCELLATIONS MUST BE SUBMITTED IN WRITING ATLEAST 15 DAYS PRIOR TO THE SCHEDULED START DATE

DEPOSITIS ARE NON-REFUNDABLE UNLESS OTHERWISE AGREED IN WRITING

IF ACE PAINTING SOLUTIONS MUST CANCEL, A FULL REFUND OF THE DEPOSIT WILL BE PROVIDED, OR THE PROJECT WILL BE RECHEDULED AT A MUTUALLY CONVINIENT TIME

6.Client Responsibilities

THE CLIENT MUST PROVIDE ACESS TO THE PROPERTY DURING THE AGREED WORKING HOURS

THE WORK AREA MUST BE CLEARED OF ALL PERSONAL BELONGINGS, FURNITURE AND BREAKABLES BEFORE WORK BEGINS
*ACE PAINTING SOLUTIONS IS NOT RESPONSIBLE FOR ANY DAMAGES TO PERSONAL BELONGINGS THAT WERE NOT PROPERLY SECURED AND STORED PRIOR TO CONTRACT START TIME*

TO ENSURE SAFETY, WE PLEASE ASK THAT PETS AND CHILDREN BE KEPT AWAY FROM THE WORK AREA

7.Warranty

ACE PAINTING SOLUTIONS PROVIDES A THREE (3) YEAR WARRANTY ON WORKMANSHIP, COVERING PEELING, BLISTRING OR FLAKING DUE TO INROPER APPLICATION

THE WARRANTY DOES NOT COVER DAMAGES CAUSED BY EXTERNAL FACTORS, UNCLUDING BUT NOT LIMITED TO: MOISTURE, MOLD, PET DAMAGES OR STRUCTURAL ISSUES ETC

8.Health and Safety

ACE PAINTING SOLUTIONS ADHERES TO ALL LOCAL HEALTH AND SAFETY REGULATONS

OUR EMPLOYEES ARE TRAINED IN SAFE WORKING PRACTICES, AND PROFESSIONAL PROTECTIVE EQUIPTMENT WILL BE USED WHEN NECESSARY

ALL CLIENTS ARE ADVISED TO VENTILATE THE PROPERTY DURING AND AFTER PAINTING TO MINIMIZE FUME EXPOSURE

9.Liability

ACE PAINTING SOLUTIONS IS INSURED FOR PROPERTY DAMAGE CAUSED BY WORKMANSHIP AND PERSONAL INJURY

ACE PAINTING SOLUTIONS IS NOT RESPONSIBLE FOR PRE-EXISTING CONDITIONS SUCH AS MOLD OR STRUCTURAL ISSUS, OR DMAGES CAUSED BY THIRD-PARTY CONTRACTORS OR INDIVIDUALS

ANY DAMAGES TO THE CLIENT'S PROPERTY DUE TO NEGLIGENCE BY ACE PAINTING SOLUTIONS WILL BE REPAIRED OR COMPENSATED AT NO COST TO THE CLIENT

10.Privacy and Data Protection

ACE PAINTING SOLUTIONS RESPECTS THE CLIENT'S PRIVACY AND WILL NOT SHARE PERSONAL INFORMATION WITH THIRD PARTIES EXCEPT WHEN NECESSSARY TO PROVIDE SERVICES SUCH AS: ORDERING MATERIALS OR COORDINATING SUBCONTRACTORS

11.Force Majeure
ACE PAINTING SOLUTIONS IS NOT LIABLE FOR DELAYS OR FAILURE TO PERFORM DUE TO EVENTS BEYOND ITS CONTROL. INCLUDING NATURAL DISASTERS, STRIKES, PANDEMICS OR ANY OTHER UNFORSEEN CIRCUMSTANCES.
12.Governing Law

 THIS AGREEMENT IS GOVERNED BY AND CONSTRUCTED BY THE LAWS OF BRITISH COLUMBIA, CANADA. ANY DISPUTES ARISING FROM THIS AGREEMENT WILL BE SUBJECTED TO THE EXCLUSIVE JURISDICTION OF THE BRITISH COLUMBIA LAW COURTS

13.Amendments

ACE PAINTING SOLUTIONS RESERVES THE RIGHT TO AMEND THESE TERMS AND CONDITIONS AT ANY TIME. CLIENTS WILL BE NOTIFIED OF ANY CHANGES AFFECTING ONGOING OR FUTURE PROJECTS

14.FULL Agreement

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PRIOR UNDERSTANDINGS, AGREEMENTS OR REPRESENTATIONS, WETHER WRITTEN OR ORAL.

ALL AGREEMENTS MUST BE SIGNED AT TIME OF DEPOSIT

ALL PERSONAL CLIENT INFORMATION WILL BE KEPT CONFIDENTIAL UNLESS OTHERWISE AGREED UPON
 

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